Lovisa.com.au Reviews

Lovisa.com.au, an online jewellery and accessories specialist, offers several payment methods for customer convenience. Customers can make payments via Credit Card, PayPal, Klarna, and Afterpay. However, it's important to note that Afterpay is only available for customers in Australia. There are no additional fees or surcharges when paying via Credit Card. Unfortunately, Lovisa does not process orders or payments via phone. All transactions must be completed online through the provided payment methods. If there are any issues or concerns regarding the order, customers are advised to contact Lovisa's Support Team at info@lovisa.com. Please note that once an order has been confirmed, it cannot be amended. However, the Support Team will assist as best they can if contacted immediately after placing the order.

"Lovisa.com.au" is a specialist in fashionable on-trend jewellery & accessories. The popular products include a wide range of items such as earrings, necklaces, rings, wristwear, and hair accessories. Some of the notable items are Gold Plated Cubic Zirconia Teardrop Layered Necklace, White Fabric Organza Curl Hair Bow Clip, Rose Gold Emerald-Cut Diamante Drop Earrings, and Titanium Single Half Cubic Zirconia Clicker Ring. They also offer jewellery sets, heart jewellery, and personalised statement studs. In addition to these, they have a collection of premium gifts perfect for making special moments unforgettable. They provide free shipping in Australia on orders over A$55 and offer same-day delivery in Melbourne. They also have a 'pay later' option with Afterpay or Klarna. Their website features their most loved styles and bestselling accessories and jewellery staples. They also encourage their customers to share their styles on Instagram with the hashtag #MYLOVISA.

Lovisa.com.au is a fashionable on-trend jewellery & accessories specialist. The website offers a wide range of products including earrings, necklaces, rings, wristwear, and hair accessories. Prices for some of the items are as follows: Gold Plated Cubic Zirconia Teardrop Layered Necklace is priced at $29.99, White Fabric Organza Curl Hair Bow Clip at $19.99, White Fabric Plisse Spiral Floral Hair Clip and Black Fabric Plisse Spiral Floral Hair Clip both at $12.99. Other items such as the Rose Gold Emerald-Cut Diamante Drop Earrings and Rose Gold Wire Medium Hoop Earrings are priced at $24.99 and $22.99 respectively. The website also offers free shipping in Australia on orders over A$55. Please note that all prices are shown in Australian dollars. For more detailed information, it is recommended to visit the official website.

Lovisa.com.au has a 30-day return policy. Customers can obtain a refund to the original payment method if they have their original receipt or proof of purchase. If no proof of purchase is available, an exchange is offered. All items returned must be in their original sale condition. However, returns or exchanges are not accepted on earrings, piercing jewellery, hair accessories, and gift cards. Shipping costs from online purchases and click and collect are non-refundable for change of mind reasons.

In case of faulty items, customers are entitled to remedies such as refund or replacement under Australian Consumer Law. If the item is faulty or not of merchantable quality, or not fit for its purpose, and the customer returns the item within a reasonable time with proof of purchase, they are entitled to a refund. If they prefer, they can choose to exchange the item or receive a Lovisa gift card of equivalent value to the item.

As for the shipping policy, Lovisa offers standard and express shipping to Australia and New Zealand. Standard delivery takes 3-6 business days and is free for orders over AUD$55, otherwise, it costs AUD$7.99. Express delivery takes 1-3 business days and costs AUD$11.95. Same day delivery is also available for specific postcodes only and costs AUD$14.95. Lovisa does not currently ship outside Australia and New Zealand. All orders are usually shipped within 2 business days.